*Job Summary: *Provide technical support to computer systems users, answer questions and/or resolve computer problems for clients in person, via telephone, or from remote locations.
May provide assistance with both hardware and software applications, including printing, installations, word processing, electronic mail, and operating systems.
Troubleshoot problems with other office equipment such as fax machines, digital sending equipment, etc.
*Duties and Responsibilities:*
* End user support and training for Windows OS and applications.
* PC construction, repair, and maintenance
* Server maintenance, support, and backups.
* Network hardware support, maintenance, and installation.
* Industrial bar coding equipment maintenance, repair, and support
* Technical and end user documentation generation and maintenance.
* Various programming tasks in different languages on multiple platforms as needed and as capable.
* Maintenance/trouble-shooting on faxes and various equipment.
* Other duties as assigned.
*Qualifications:*
* College degree in IT or related field or equivalent experience.
* Ability to analyze and troubleshoot computer problems.
* Some Unix/Linux exposure is a plus.
*Essential Functions of the Job:*
* May stand and walk several hours or more per day.
* Sits for several hours or more per day.
* Sometimes lifts and carries heavy objects.
* Bends, stretches, reaches and twists while performing duties of the job.
* Frequently uses fingers to operate telephone, grasp and use writing implements and papers, operate calculator and computer, and perform other job duties.
* Must be capable of communicating effectively with management, coworkers, subordinates, and customers, both over the phone and in person.
* Must be alert and able to identify a hazard should one occur in order to avoid it by correcting immediately or reporting immediately as necessary.
_*In order for us to proceed with the application process, we would need for you to fill out a formal application through our website: https://careers.
kmc.
net/home/index.
*_
_*\*\* Note: You will need to create an account on the website before it allows you to begin applying to the positions we have available.
\*\**_
_*You are able to fill this application out at home instead of coming here to the office.
But, if you are not able to fill out the application at home and would prefer to fill it out at our office, the address is 501 Industrial Blvd, Bryan, TX 77803.
We are open Monday through Friday from 8am-4pm, so please feel free to stop by whenever you are available and fill out the application.
*_
Job Type: Full-time
Pay: $17.
00 - $24.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
Experience level:
* 3 years
Schedule:
* 8 hour shift
* Monday to Friday
Ability to commute/relocate:
* Bryan, TX 77803: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* Can you guide us through your usual troubleshooting process?
* What do you think is more important for the role: technical knowledge or people skills?
Experience:
* Technical support: 3 years (Required)
Work Location: In person
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