*Essential Duties and Responsibilities*
· Provides technical oversight and training for conducting research of problems and the formulation of recommended solutions for customers.
· Serves as a resource for internal and external customers.
· Assists in strategic planning for computing and communication.
· Develops budget plans for IT resources.
· Serves as a liaison to University groups or committees.
· Leads the design and development of systems software for multiple projects.
· Works independently or with vendor field engineers to resolve hardware problems.
· Plans and organizes the installation and maintenance of both critical and non-critical software and hardware.
· Ensures documentation of changes to systems software and the development of entries for a system’s support database.
· Plans, organizes, and controls areas of the computing environment such as production control, disaster recovery, networking, or computer operations, and initiates purchases of hardware and software upgrades.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.
Other duties may be assigned.
*Additional Responsibilities*
· Develop and implement IT strategies and systems to support the department's law enforcement activities and objectives.
· Manage and oversee the installation, configuration, and maintenance of hardware, software, and network systems.
· Coordinate with law enforcement personnel to identify and address technology needs, ensuring effective utilization of IT resources.
· Provide technical guidance and expertise to the department's staff regarding IT systems, software applications, and equipment.
· Monitor and analyze system performance, identifying and resolving issues, and optimizing the overall IT infrastructure.
· Develop and enforce IT security policies, procedures, and protocols to safeguard sensitive data and ensure compliance with regulations.
· Manage IT projects, including planning, resource allocation, and coordination of tasks to meet project goals and timelines.
· Conduct regular system audits to assess performance, identify vulnerabilities, and implement appropriate security measures.
· Collaborate with external vendors and contractors to procure and implement IT solutions and services that align with the department's needs.
· Stay updated on emerging technologies and industry trends, making recommendations for their adoption to enhance operational efficiency and effectiveness.
Job Type: Full-time
Pay: $60,000.
00 - $80,913.
00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Retirement plan
* Tuition reimbursement
Schedule:
* 8 hour shift
* Monday to Friday
* No nights
* On call
Education:
* Bachelor's (Preferred)
Experience:
* IT: 5 years (Preferred)
* IT management: 5 years (Preferred)
Work Location: In person
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