Student Development Specialist III-Operations

Job Title Student Development Specialist III-Operations Agency Texas A&M University Department Dept Of Recreational Sports Proposed Minimum Salary Commensurate Job Location College Station, Texas Job Type Staff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.
Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who we are The mission of the Department of Recreational Sports is to promote activity, wellness, and development by providing high quality, inclusive experiences and facilities for the students and community of Texas A&M University.
What we want The Student Development Specialist III-Operations is part of the Operations Team that is responsible for planning, developing, and implementing the day-to-day management of recreational services and operations of the satellite facilities (Penberthy Rec Sports Complex, Omar Smith Tennis Complex, Physical Education Activity Program Building, Southside Recreation Center, and Polo Road Rec Center).
Facility supervision, customer service approach, budgeting, equipment operations, and special event management are all key components required of this position.
It is responsible for aiding in the hiring, training, and supervision of approximately 200 student staff, which includes Supervisors, Member Services, and entry level positions.
What you need to know Salary Range: $45,700 - $57,740.
80 annually (commensurate to selected hire’s experience) Cover Letter and Resume: A cover letter and resume are strongly recommended.
You may upload them on the application under the CV/Resume section.
Position Details: General office conditions with most of the time spent in contact with students.
Attends meetings and conferences concerning students and with student groups at times beyond usual working hours.
Employee will surprise (40) Operations Supervisors, (55) Operations Specialists, and (85) Operations Associates.
For best consideration, application materials should be submitted by Friday, February 16, 2024 .
Required Education and Experience: Bachelor's degree or equivalent combination of education and experience Five years’ experience in collegiate recreational sports programming or facility management experience with a bachelor’s degree Three years’ experience in collegiate recreational sports programming or facility management experience with a master's degree Required Knowledge, Skills, and Abilities: Ability to multi-task and work cooperatively with others Good communication, writing skills, leadership abilities, budgetary and time management skills Preferred Qualifications: Master’s degree in Physical Education, Recreation, Student Personnel Service or related field Five or more years in collegiate recreational sports programming or facility management experience Experience in supervising staff Proven commitment to customer service and student development Experience working with the Fusion recreation management software Experience working with the EMS scheduling software Experience working with the Connect2 software Experience working with TEAMS Responsibilities Management & Administration - This position will be housed at the Southside Rec Center and oversee the maintenance and custodial needs, maintain risk management protocols, document emergency action plans, and maintain building security.
Assist with the daily operational recreational sports management software system and the entry control turnstiles.
Establish procedures and recommend policies concerning facility usage, risk management, and security efforts.
Consult with and respond to participant questions and concerns.
Meet with students regarding policy violations and provide remedial education.
It will be responsible for the general administration of the day-to-day management of the Southside Rec Center (63,000 sq.
ft.
) along with other satellite facilities proctored by Rec Sports, which encompasses the Penberthy Rec Sports Complex (over 50 acres), Omar Smith Tennis Complex (15 tennis & 10 pickleball courts), Physical Education Activity Program Building (95,000 sq.
ft.
), and Polo Road Rec Center (28,000 sq.
ft.
) This position will be responsible for management of Member Services, program registrations, guest services and accommodations and some special events.
Serves as a liaison to Emergency Medical Services and assists with the coordination of EMS personnel at Rec Sports satellite facilities.
Monitors and submits daily, weekly, and monthly maintenance requests.
Develops best practices, procedures, and processes for point-of-sale system (Fusion).
Develops best practices, procedures, and processes for Connect2, TEAMS, and EMS software.
Supervision & Management - This position will be responsible for the supervision and overall development of the Operations student staff team including, but not limited to hiring, training, evaluating, and supervising the Member Services staff student staff (55).
Create and develop student staff schedules for approximately 200 staff members.
Coordinate the hiring and payroll process for facilities operations staff.
Hire, train, evaluate, and develop multiple graduate assistants.
Lead student staff meetings and provide guidance, direction and planning for facilities staff in-services and meetings.
Assist with the supervision of the Operations Supervisors (40) and Facility Associates (85).
Oversees and manages all payroll associated with Specialist position for students.
Event & Program Management - This position will manage the special events that occur at outdoor recreational facilities proctored by Rec Sports.
This position will ensure that facility rentals are consistent with departmental guidelines.
Is responsible for setting up meetings with University departments, student groups, and outside vendors to discuss logistics of events held at satellite recreational facilities proctored by Rec Sports.
Enforce procedures and recommends policies concerning facility usage, risk management, and security efforts.
Develops pre- and post- event planning paperwork.
Consults with and responds to participant questions and concerns.
Manages reservations for groups and allocate space accordingly.
Will be responsible for assisting with EMS coordination for all events at satellite facilities.
Budget Administration - Develops and administers the budgets for satellites.
Assists with the overall facilities budget.
Is responsible for income generation efforts for special events, through the procurement of events and rental of special event equipment (i.
e.
, tables, chairs, bleachers, etc.
).
Recommends capital improvement projects, equipment purchases, and equipment installation and repairs.
Event Software Administration - Serves as a departmental expert for recreation management and event management software.
Manages issues that arise and tests new updates to software.
Establishes best practices as well as new and efficient ways to conduct online business.
Software used by the Operations Staff include but not limited to: WhenToWork Scheduling; Microsoft TEAMS; Google Docs; 7 Points Ops; EMS; Fusion; Connect2.
Departmental Mission Duties - Serves on national, university, and departmental committees as needed.
Assists in establishing long and short-term goals in the assigned unit in the Department of Recreational Sports.
Attends local, state, and national workshops and conferences.
Host and present at various workshops.
Maintains positive relationships within department, other university departments, community, and vendors.
Assists other university staff members as requested.
Interacts with students, faculty, and staff for the benefit of carrying out the mission of the department.
Perform other duties as assigned.
Why Texas A&M University? Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.
Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.
Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.
Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Health , dental , vision , life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leave and at least eight hours of paid vacation each month Automatically enrollment in the Teacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee For additional Information on benefits Click here Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached.
Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application.
We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive.
Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.