As a Network Analyst, you will be responsible for the maintenance, installation and troubleshooting of the Reynolds Integrated Telephone System (RITS).
Our telephony system is used in automotive dealerships around the country and this role will allow you to experience and develop dynamic troubleshooting, problem solving and customer service skills.
Your duties would include evaluating and troubleshooting computer systems, voice and data networks, proprietary software, and peripheral hardware.
You could also have the opportunity to advance into testing PC/Server hardware and networking appliances, creating/modifying technical documentation, evaluating new devices for use with RITS, or developing hardware testing and production processes.
*Requirements:*
* PC troubleshooting experience
* Strong verbal and written communication skills
* Computer networking and phone systems experience, a plus
* Customer service or field service experience, a plus
* Technical documentation skills, a plus
* CCNA or A+ certifications, a plus
*Benefits:*
Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off.
At our College Station office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
*What We Do At Reynolds*
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.
Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.
S.
operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.
K.
, and Europe.
With products in over 70% of U.
S.
dealerships, Reynolds features the industry’s only Retail Management System.
If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
Job Type: Full-time
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Work Location: In person