Description:
**$16 - $18 an hour depending on experience**
WHO WE ARE
ABC Home & Commercial Services has been servicing homes and businesses in the Austin community for over 60 years – servicing Texas for over 73 years.
With a little over 1000 employees - serving more than a dozen cities and still growing.
ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community.
We’re pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees.
At ABC you’ll quickly learn what it’s like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community.
To learn more about ABC and to view a full list of our services, visit www.
abchomeandcommercial.
com
A big family like no other, ABC is uniquely Austin.
HOW YOU CAN HELP US
As ABC’s Plumbing Apprentice, you will perform high-quality plumbing repairs and/or replacements with professionalism and excellent customer service which can go towards obtaining a state license.
WHAT YOU’LL DO
Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
Carry out general plumbing skills such as soldering, pipe threading/gluing; drain cleaning, water leak detection and repair, fixture repair and installation, tank and tankless water heater service and installation, gas leak testing and repair.
Listen to the customers’ concerns, diagnose the cause of plumbing issues, recommend options for any repairs or replacements, and complete all authorized service work.
Learn to quote each job by using a flat rate price book in accordance with company policy.
Must be able to work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
Communicate effectively with supervisors, dispatchers, CSRs and customers to ensure complete alignment at all times during the service repair or replacement process.
Work with trainers and any plumbers which may be assigned to work with you.
Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure 24/7/365 coverage for customers.
Maintain a positive attitude at all times with customers, fellow employees and supervisors.
Requirements:
WHAT WE LOOK FOR
High school diploma or GED required
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Ability to prioritize workload, work under pressure and handle irate customers while maintaining good composure.
Dependable and self-motivated with desire to work year-round.
Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
Must maintain an active Driver’s License and be insurable.
WHAT WE OFFER
Health, Dental, Vision & Life Insurance
401(k) with company matching
Paid vacation and sick leave (PTO)
Participation in Profit Sharing Plan
Additional compensation for promoting and referring our services (Lead Now Program).
Company clubs & committees, and company outings
Paid trainings and development opportunities
Tuition reimbursement
Educational scholarships for employees and family members
Wellness program, including gym membership
Volunteer Engagement Program: 16 hrs.
a year of Approved Volunteer Time Off (VTO)
Company vehicle with gas card (for service specialists)
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE).
ABC participates in the E-verify (I9) program & conducts a Background check.
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