Responsible for assisting the Community Manager in managing all operational and financial aspects of a property to ensure Oldham Goodwin Group Management goals are met.
Results are achieved by facilitating the optimum performance of property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and Oldham Goodwin Group Management policies.
Reports To: Community Manager
Essential Job Functions:
· Works with the Community Manager in ensuring timely collection of rents while remaining aware of and exercising legal collection efforts.
· Demonstrates and promotes a 100% commitment to providing the best possible experience for our residents.
· Assists in maximizing the operating performance of the property.
· Shows and leases apartments to prospective residents.
Monitors leasing goals to ensure standards are met.
· Processes property expenditures and posts payments, receipts, etc.
· Assists in maintaining market-ready condition of vacant units.
· Ensures vendors perform their work in keeping with OGG Management’s standards.
· Inputs information and maintains up-to-date resident and unit maintenance records policy.
· Assists in maintaining the physical condition of the property.
Works with Community Manager to complete inspections of property for cleanliness, market-ready status and potential safety hazards.
· Provides assistance in resident relations; ensures resident issues are responded to quickly and appropriately.
Informs residents of rental payment procedures and other policies of the property, as outlined in the community policies.
Refers resident complaints to Community Manager as necessary.
· May review invoices for accuracy prior to submission to the Community Manager.
Assists in accounting month end close out, preparation of monthly financial accounting, reporting, and explanation of variances.
· May act in place of Manager in his/her absence.
· Adheres to and enforces all safety standards.
· Performs other duties as assigned.
Knowledge, Skills and Abilities:
· At least one year related experience on at least 100 units or greater, may not necessarily be a supervisory role.
· 1-2 years direct leasing/sales, marketing and/or bookkeeping experience.
· High school diploma or equivalent.
· Good verbal and written communication skills.
· Computer skills to include, Microsoft programs and Windows.
· OneSite or comparable web based operating system skills required.
· Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
· Basic bookkeeping skills to include the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
· Ability to apply common sense understanding to carry out detailed but involved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
· Lift and carry up to 25lbs.
· Availability to work evenings and weekends according to business needs of the company.
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